Before contacting support, please review the frequently asked questions section below. The majority of our support questions are already answered below. If your answer isn’t answered, please feel free to contact us.

Questions about the service

1. Does Mailshine slow down my email?
2. Is Mailshine secure?
3. What techniques do you use to detect spam?
4. How long does it take for the service to start working?

Support Questions and Answers

1. What should my MX Records be set to?
2. How do I log in to my my.mailshine.com account?
3. Help, I'm not receiving all of my email.